Save the two numbers
119 Fire and ambulance
Use current official guidance
The Tokyo Metropolitan Police page explains 110 and 119 in English. The Fire and Disaster Management Agency provides current 119 guidance.
Check warnings before travelling
The Japan Meteorological Agency publishes multilingual disaster-mitigation information. Save the page and use it for current warnings.
A one-minute preparation
- Save 110 and 119 in a note.
- Bookmark the official warning page.
- Keep your Japanese address and medicine names available.
- Ask your municipality where its current evacuation information is published.
Prepare now so you do not have to search later
If there is an emergency now, call the appropriate number above. The preparation below is for a calm moment before you need help; it is not something to finish before calling.
Make an address card you can reach offline
In a private note on your phone or on paper, record your address in Japanese, building name, room or floor and a nearby landmark. Keep the version you can actually read aloud. Add the language you would prefer to use, but do not assume that every language is available every time.
Private emergency preparation card
Address in Japanese: ____________________ Building / floor / room: ____________________ Nearby landmark: ____________________ Preferred language: ____________________ Police: 110 · Fire / ambulance: 119
This page has no field for entering the card and sends none of those details. Save the information privately. Do not call an emergency number to practise or test it.
Two situations, two useful preparations
Fictional preparation examples — not emergency case reports.
- At home
- you realise that a map pin names the apartment block but not the room. Add the Japanese building name and room to your private card now. In an actual call, describe what has happened and follow the operator’s questions; do not delay because your card is incomplete.
- Before an outing
- the forecast has changed. Open JMA’s multilingual disaster information, choose the area relevant to your plan and check the current information. Also locate your municipality’s evacuation guidance before you need it. A saved screenshot can become outdated, so a bookmark and a private address note serve different purposes.
Keep the scope of each source clear
The police link above explains the emergency numbers. The FDMA page provides 119 information. JMA provides weather and disaster information. None of these links turns this website into a live emergency service. Do not wait for a reply from Japan Life Compass when you need urgent assistance.
Your finished output: an accessible private address card, the two numbers and bookmarks to the current public warning and local evacuation information. Review your card whenever your address changes.